Channel Mix Cost Simulator

Simulate multi-channel customer communication costs across SMS, WhatsApp, and Voice. Adjust the customer base, interactions per customer, unit costs, and channel mix to see the total estimated cost.

Parameters
target base
per month
contract / evaluation period
Monthly interactions
900,000
150,000 × 6
Monthly cost
0 SAR
per interaction
Total interactions
5,400,000
900,000 × 6 months
Total contract cost
0 SAR
over 6 months
Channel mix — adjust sliders (must sum to 100%)
SMS
70% 630,000 msgs 21,420 SAR
WhatsApp
20% 180,000 msgs 45,000 SAR
Voice
10% 90,000 calls 45,000 SAR
Unit costs (SAR)
SMS
SAR / msg
WhatsApp
SAR / msg
Voice
SAR / call
SMS — 0.034 SAR/msg
WhatsApp — 0.25 SAR/msg
Voice — 0.50 SAR/call
Monthly cost 111,420 SAR
Total contract cost (36 months) 0 SAR
All prices are exclusive of VAT. VAT (15%) will be calculated and applied on the invoice.
CEQUENS · Channel Mix Cost Simulator